Support When Your Business Needs It Most

You can file a claim through the appropriate claims portal or support channel. Provide incident details, policy information, contact information, photos, estimates, and any customer, employee, vehicle, or property records connected to the loss.

Provide the date, location, description of the incident, people involved, photos, invoices, repair estimates, contracts, and relevant communication. For specialized businesses, include details about tools, customer property, vehicles, jobsites, or service work.

Claim timing depends on the incident type, documentation, coverage review, adjuster response, and whether additional information is needed. Straightforward claims may move faster, while complex customer property or liability claims can take longer.

You can check claim status through the claims portal or by contacting the assigned claims representative. Have your policy information, claim number, business name, and incident details ready for faster support.

Loss runs can usually be requested through policyholder support or the appropriate service portal. These reports are often needed for renewals, broker reviews, underwriting, carrier submissions, or business insurance evaluations.

For urgent claims, contact the listed claims support channel or carrier claims contact immediately. If there is an emergency, injury, theft, or unsafe condition, address immediate safety needs first.